This privacy notice provides you with details of how we collect and process your personal data through your use of our site: https://springlakes.co.uk.
By providing us with your data, you warrant to us that you are over 13 years of age.
Colina Property Services Limited is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Full name of legal entity: Colina Property Services Limited
Registered office: 3 Hillview Court, Pleasley, Mansfield, Nottinghamshire, NG19 7BF
Trading address: 15 Pasture Lane, Long Eaton, Nottinghamshire, NG10 2FZ
Company number: 10458228
Email address: info@springlakes.co.uk
Telephone number: 0115 8372400
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@springlakes.co.uk.
We may process the following categories of personal data about you:
Communication Data – e.g. messages sent via our website, email, social media.
Customer Data – e.g. name, contact details, bookings, payment details.
User Data – how you use our website and services.
Technical Data – e.g. IP address, browser details, device information.
Marketing Data – your preferences for receiving marketing content.
We do not collect sensitive data such as ethnicity, religious beliefs, political opinions, or health information unless absolutely necessary for participation in specific activities.
We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose if necessary.
We collect data when:
You submit forms on our website or contact us
You use our website (via cookies and analytics tools)
We receive data from third parties like analytics and advertising platforms
We may send you marketing communications based on either your consent or our legitimate interests. You may opt out at any time using the unsubscribe link in our emails or by contacting us directly.
We may share your data with:
IT and system administration providers
Professional advisers
Government bodies if legally required
All third parties are required to respect the security of your personal data.
If we transfer data outside the EEA/UK, we ensure appropriate safeguards are in place such as:
Transfers to countries with adequate protection
Standard contractual clauses approved by the EU/UK
Transfers to US providers under the EU-US Privacy Framework
We use appropriate security measures to prevent unauthorised access, alteration, or disclosure of your data. Only authorised staff and partners have access, and they are subject to confidentiality.
We retain your data only as long as needed to fulfil the purposes we collected it for, including legal and tax obligations. In most cases, this is six years for transactional data.
You have the right to:
Access, correct, or erase your personal data
Object to or restrict processing
Request data portability
Withdraw consent (where applicable)
To exercise your rights, email us at info@springlakes.co.uk.
Our website may include links to other websites or apps. We do not control these third parties and encourage you to review their privacy policies.
We use cookies to improve your experience and collect data on site usage. You can manage cookie preferences in your browser. See our cookie policy for full details.
Spring Lakes regularly carries out photography and filming on-site for:
Promotional content
Training materials
General marketing (e.g. social media, website, print ads)
Operational and safety monitoring
We also use CCTV across the site for security, health, and incident management.
By entering the site, you may be filmed or photographed. If you do not wish to appear in marketing materials, please speak to a member of staff when you arrive.
Where individuals are clearly featured in media used for promotional purposes, we aim to obtain consent. General crowd shots may be used without individual consent.
If you have any questions about this privacy policy or how we handle your personal data, contact us at:
Email: info@springlakes.co.uk
Phone: 0115 8372400
If you’re not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
